1. Acceptance of Terms
By accessing or using powergy.co.uk (“Website”) provided by Terra Energi Ltd (“we”, “us”, or “our”), you agree to be bound by these terms and conditions (“Terms”). If you disagree with any part of these Terms, you must not use our Website or services.
2. Information About Us
Powergy.co.uk is operated by:
Terra Energi Ltd T/A Powergy
Company registration number: 15830514
Registered office: Unit E5, J31 Business Park, Motherwell Way, West Thurrock, RM20 3XD
Email: hello@powergy.co.uk
Phone: 03300 501412
3. Services
We provide renewable energy solutions, specifically solar panel systems and battery storage solutions, including Tesla battery products. Details of our services and products are available on our Website.
4. Pricing and Quotations
- All prices quoted on our Website are indicative only and subject to final confirmation.
- Quotations provided are valid for a period of 14 days from the date issued, unless otherwise stated.
- Prices include VAT unless explicitly stated otherwise.
5. Orders and Payments
- Orders placed via the Website or through direct communication will be binding once confirmed by us.
- A deposit may be required at the time of order confirmation.
- Payment methods include credit/debit card, bank transfer, and other methods as indicated on invoices.
6. Installation and Warranty
- Installation dates are estimates and we are not liable for delays caused by circumstances outside our control.
- Products installed by us are covered by manufacturers’ warranties. Details will be provided with your order.
- Installation services include a workmanship warranty of 10 years, subject to terms outlined at the point of sale.
7. Cancellations and Returns
- Orders may be cancelled within 14 days of confirmation for a full refund, provided installation has not commenced.
- After installation begins, cancellations may be subject to charges related to materials, labour, and expenses already incurred.
8. Your Obligations
- You agree to provide accurate and complete information for quotations and installations.
- You must ensure our engineers have safe access to your property at the agreed date and time.
9. Limitation of Liability
- We accept no liability for indirect or consequential losses resulting from our services or products, including loss of profit, loss of revenue, or inconvenience.
- Our total liability to you in connection with any service or product purchased is limited to the amount you paid for that service or product.
10. Intellectual Property Rights
- All content on our Website, including text, graphics, logos, and images, is owned by or licensed to Terra Energi Ltd T/A Powergy.
- You may not copy, distribute, or use such content without our prior written permission.
11. Website Usage
- We reserve the right to amend, suspend, or discontinue any aspect of the Website without notice.
- You must not misuse the Website, including by knowingly introducing viruses or other harmful material.
12. Privacy
Your use of the Website and our services is also governed by our Privacy Policy. Please review this policy for details on how we manage your personal data.
13. Amendments
We reserve the right to amend these Terms at any time. Any changes will be published on this page, and continued use of our services constitutes acceptance of the new Terms.
14. Governing Law and Jurisdiction
These Terms are governed by English law. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions regarding these Terms, please contact us at:
Terra Energi Ltd T/A Powergy
Unit E5, J31 Business Park, Motherwell Way, West Thurrock, Essex, RM20 3XD
Email: hello@powergy.co.uk
Phone: 03300 501412